Hopefully you will never experience a fire on your property, but if you do we are here to help. Fire damage restoration can be a stressful and overwhelming process. Our experts can walk you through it and make everything a little less mysterious.
Surveying and Pretesting
The first step in the process is surveying your property to determine the extent of the damage. Our expert will walk through the property with you. Some surfaces might be tested to see if they can be cleaned or replaced. Depending on the materials in the area, different types of smoke are produced. The residue may be dry, oily, or toxic. Proper handling is important to protect both your belongings and the health of our experts and your family.
Extent of Cleaning
Our expert will review the full extent of the damage to both the structure and your possessions. After consulting with you and your insurance adjuster, we will develop a detailed restoration plan. Our contractors will repair or replace structural materials to return your property to pre-event condition. However, along with construction and structural repairs, there is a lot of cleaning involved. Some areas that may be included are:
- Window Cleaning – For most smoke damage, window glass requires a simple inside cleaning. In some cases the exterior may need cleaning as well.
- Metal Polishing – Certain types of fire and smoke can cause serious damage to metals, but usually metals like brass or silver can be simply cleaned and buffed. Polishing might not be covered by insurance. In some cases, chemical restoration is required.
- Floor Finishing – Hard surfaces such as wood or tile are cleaned. If they are more severely damaged, they may be stripped, sealed, and refinished after approval by you and the adjuster.
- Some hard surfaces such as wood and tile floors can be cleaned by mopping. Stripping, sealing and refinishing will only be done if conditions warrant them and we are authorized by both you and the adjuster.
- Cleaning and Preparing for Paint – If possible, walls and ceiling will simply be cleaned, but often they can’t be restored to their prior condition without painting. Heavy smoke damage requires careful cleaning so that sealant and paint will stick to the surface. In some cases, you can get a better results if you are willing to pay for additional work that isn’t covered by insurance. Our experts will discuss this with you to make sure you get the best results that your budget and insurance allow.
- Deodorizing – After the fire damage restoration process is complete, the property will be completely deodorized. You won’t experience any lingering odors of smoke or soot.
- Clothing – Many clothing items can be cleaned. We recommend that you use a professional laundry or dry cleaner that has experience in fire and smoke damaged items. You might be able to launder some clothing yourself but improper handling can result in stains and odors.
- Ductwork – We will inspect your HVAC system, filters, and ductwork to make sure that those areas are free of damage.
Fire damage restoration isn’t something that any homeowner wants to become familiar with. It can be stressful, confusing, and expensive. We can help you navigate through this unfamiliar territory and keep in contact with your insurance company to keep everything going smoothly and get your home back in shape.